El Capitan 100: Introduction to OS X 10.11

1 day

Course Description

Introduction to OS X is a one-day preliminary course for those new to Mac OS X who need to prepare for the OS X Support Essentials course, or other technical Mac OS X training courses. This course focuses on getting to know the foundations of Mac OS X, with topics ranging from efficient window and application management to system customization. You'll also learn how to configure user accounts and manage files.

Who should attend?

This class is designed for those new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users. This could include entry level IT personnel in businesses that use Mac OS X systems for general productivity or creative design, service technicians who support Mac OS X customers, and technical coordinators or power users who manage networks of Mac OS X systems for their organization - such as teachers and technology specialists who manage a classroom network or computer labs.


Practical working knowledge of computers

Course Outline

Note: The curricula below comprise activities typically covered in a class at this skill level. The instructor may, at his/her discretion, adjust the lesson plan to meet the needs of the class.

Part 1: The Finder

  • Installing, upgrading OS X
  • Basic navigation, files, folders
  • The Dock

Part 2: Beyond the Basics

  • The Library folder
  • System preferences
  • Settings for admins only
  • Keyboard shortcuts
  • Printing & PDFs

Part 3: Applications & Utilities

  • Installing & removing apps
  • Running apps full-screen
  • App Store
  • Troubleshooting apps

Part 4: TextEdit

  • Creating text files
  • Keyboard shortcuts, dictionary & more

Part 5: Productivity

  • Mail
  • Calendars & Contacts
  • Notes & Reminders
  • Notifications
  • Share menu

Part 6: Safari

  • Surfing the web
  • Saving & sharing links
  • Hidden features

Part 7: Preview

  • Viewing images
  • Annotating PDFs

Part 8: Other features

  • QuickLook
  • Multiple monitors & Airplay
  • Airdrop
  • Spotlight search
  • Maps
  • Continuity & Handoff
  • iBooks

*Includes a flash drive containing slides, notes and other helpful information to enhance the classroom experience.

Note: This custom-designed class is created and owned by Future Media Concepts. It is not sponsored or authorized by Apple Inc.