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Apple Technician Coursesnew!

Apple Service Fundamentals

Apple Service Fundamentalsnew!

Course Description

Apple Service Fundamentals is a 2-day course that teaches students the skills they need to handle face-to-face customer interactions involving all Apple devices. Successful completion of the Apple Service Fundamentals Exam (SVC-16A) fulfills the prerequisite for Apple Certified Mac Technician (ACMT) 2016 and Apple Certified iOS Technician (ACiT) 2016 certification. Interactive discussions and hands-on exercises guide students through the best way to manage customer interactions, the required safety precautions, and basic troubleshooting skills. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing. Training for Apple Service Fundamentals is available to technicians who work at or wish to work at Apple-authorized service facilities.

2 days
Apple Certified iOS Technician (ACiT)

Apple Certified iOS Technician (ACiT)new!

Course Description

Apple Certified iOS Technician (ACiT) 2016 is a 3-day course that enables students to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. Interactive discussions and hands-on exercises guide students through the setup, navigation, features, and associated services of iOS devices. Students also learn how to maintain, troubleshoot, and repair iOS devices. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. Training for ACiT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.

3 days
Apple Certified Mac Technician (ACMT)

Apple Certified Mac Technician (ACMT)new!

Course Description

Apple Certified Mac Technician (ACMT) 2016 is a 6-day course that enables students to become certified to troubleshoot and repair Mac computers. Interactive discussions and hands-on exercises guide students through OS X setup, maintenance, features, and associated services. Students also learn how to troubleshoot OS X and Mac hardware and perform repairs on Mac computers. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. Training for ACMT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.

6 days
Service Fundamentals and Apple Certified iOS Technician (ACiT) Certification

Service Fundamentals and Apple Certified iOS Technician (ACiT) Certificationnew!

Course Description

Apple Service Fundamentals teaches students the skills they need to handle face-to-face customer interactions involving all Apple devices. Interactive discussions and hands-on exercises guide students through the best way to manage customer interactions, the required safety precautions, and basic troubleshooting skills. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing. Part two of the course, Apple Certified iOS Technician (ACiT) 2016, enables students to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. Interactive discussions and hands-on exercises guide students through the setup, navigation, features, and associated services of iOS devices. Students also learn how to maintain, troubleshoot, and repair iOS devices. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. Training for Apple Service Fundamentals and ACiT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.

5 days
Service Fundamentals and Apple Certified Mac Technician (ACMT) Certification

Service Fundamentals and Apple Certified Mac Technician (ACMT) Certificationnew!

Course Description

Apple Service Fundamentals teaches students the skills they need to handle face-to-face customer interactions involving all Apple devices. Interactive discussions and hands-on exercises guide students through the best way to manage customer interactions, the required safety precautions, and basic troubleshooting skills. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing. Part two of the course, Apple Certified Mac Technician (ACMT) 2016, enables students to become certified to troubleshoot and repair Mac computers. Interactive discussions and hands-on exercises guide students through OS X setup, maintenance, features, and associated services. Students also learn how to troubleshoot OS X and Mac hardware and perform repairs on Mac computers. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. Training for Apple Service Fundamentals and ACMT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.

8 days