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Apple Technician Coursesnew!

Apple Service Fundamentals (3 days)

Apple Service Fundamentals (3 days)new!

Apple Service Fundamentals is a 3-day course that teaches students the skills they need to handle face-to-face customer interactions involving all Apple devices. Successful completion of the Apple Service Fundamentals Exam, fulfills the prerequisite for Apple Certified Mac Technician (ACMT) and Apple Certified iOS Technician (ACiT) certification. Interactive discussions and hands-on exercises guide students through the best way to manage customer interactions, the required safety precautions, and basic troubleshooting skills. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing.

3 days
Apple Certified iOS Technician (ACiT)

Apple Certified iOS Technician (ACiT)new!

Course Description

Apple Certified iOS Technician (ACiT) is a 3-day course that enables students to become certified to troubleshoot and repair iPhone, iPad, Apple Watch, and Apple TV at an Apple Authorized service facility. Interactive discussions and hands-on exercises guide students through the setup, navigation, features, and associated services of iOS devices. Students also learn how to maintain, troubleshoot, and repair iOS devices. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs. Training for ACiT is available to technicians who work at or wish to work at Apple-authorized service facilities.

3 days
Apple Certified Mac Technician (ACMT) Certification (4 Days)

Apple Certified Mac Technician (ACMT) Certification (4 Days)new!

Apple Certified Mac Technician (ACMT) is a 4-day course that enables participants to become certified to troubleshoot and repair Mac computers. Interactive discussions and hands-on exercises guide participants through macOS setup, maintenance, features, and associated services. Participants also learn how to troubleshoot macOS and Mac hardware and perform repairs on Mac computers. Participants’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs.

4 days