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    iOS 27 Support Essentials

    Duration: 2 days · Time: 10am - 5:30pm ET · Price: $1195.00
    Contact FMC to schedule

    Course Description

    macOS Support Essentials v27, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Golden Gate, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Golden Gate. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Golden Gate to setting up network services like the Content Caching service.

    Objectives

    What you’ll learn:

    How to use the appropriate features, functions, and utilities to install, configure, maintain, and troubleshoot iOS/iPadOS 27, including:

    • Installation and Updating
    • Managing Settings
    • File Management
    • Working with apps
    • Backup and Restoration
    • Network communication and service access
    • Basic Device Management
    • Privacy and Security
    • Managing Peripheral Devices
    • Troubleshooting

    Audience

    This course is intended for:

    Anyone who needs to support, troubleshoot, or optimize macOS Golden Gate, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

    Prerequisites

    Recommended Knowledge:

    • macOS familiarity
    • Basic computer navigation skills
    • Anyone who needs to support, troubleshoot, or optimize macOS Golden Gate, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

    Continuation of Education

    Topics

    Installation and Configuration

    • Introduction to macOS
    • Update, Upgrade, or Reinstall macOS
    • Set Up and Configure macOS
    • Use the Command Line
    • Use macOS Recovery
    • Update macOS

    User Accounts

    • Manage User Accounts
    • Manage User Home Folders
    • Manage Security and Privacy
    • Manage Password Changes

    File Systems

    • Manage File Systems and Storage
    • Manage FileVault
    • Manage Permissions and Sharing
    • Use Hidden Items, Shortcuts, and File Archives

    Data Management

    • Manage System Resources
    • Use Metadata, Spotlight, and Siri
    • Manage Time Machine

    Apps and Processes

    • Install Apps
    • Manage Files
    • Manage and Troubleshoot Apps

    Network Configuration

    • Manage Basic Network Settings
    • Manage Advanced Network Settings
    • Troubleshoot Network Issues

    Network Services

    • Manage Network Services
    • Manage Host Sharing and Personal Firewall

    System Management

    • Troubleshoot Peripherals
    • Manage Printers and Scanners
    • Troubleshoot Startup and System Issues