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CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0

5 days
Please contact FMC to schedule.

Course Description

This hands-on course prepares you for implementing a Cisco collaboration solution in a single-site environment.

Focusing primarily on Cisco Unified Communications Manager v10.x, you will learn post-installation tasks, such as configuring users and associating them with phones, as well as more advanced topics such as dial plan design and configuration, single site on-cluster and off-cluster calling, Media Gateway Control Protocol (MGCP), H.323 call signaling, SIP trunks, audio and video conferencing, QoS, and media resources. In addition, you will use the Cisco Unified Border Element (CUBE) with SIP Trunks.

With the increasing importance of video and video conferencing, you will also learn the configuration tasks for audio and video conference bridges, Cisco TelePresence conferencing products (including TelePresence Server, TelePresence MCU, and TelePresence Conductor). The dial plan lessons are enhanced with URI dialing for endpoints.

What You'll Learn

  • How the CUCM administrative and service GUIs work
  • Activate, start, and stop CUCM services
  • Configure base CUCM components, such as date time groups, device pools, Call Manager groups, and other common elements
  • Add and delete phones manually and using auto registration
  • Add users, assign them capabilities, and associate them with phones
  • LDAP Integration including LDAP synchronization and LDAP authentication
  • LDAP attribute mapping and filters
  • Deploying IP Phone services
  • Configure phone features: Music on Hold (MOH) and phone services
  • Set up media resources to use for MOH and conferencing
  • Build a dial plan including route patterns, route lists, and route groups supporting both the NANP and variable-length dial plans
  • Deploy line/device Class of Service using partitions and calling search spaces for call blocking
  • Call hunting (hunt lists) and call queuing configuration
  • PSTN access methods, gateway vs. Cisco Unified Border Element (CUBE), and codec selection
  • PSTN access using MGCP gateways, including route lists, route groups, and digit manipulation
  • PSTN access using H.323 gateways including inbound and outbound dial peer selection
  • H.323 gateway digit manipulation, codec selection, and class of restriction
  • PSTN access using the CUBE and SIP trunks
  • CUBE and URI dialing
  • Media Resources including MOH, annunciators, and Media Termination Points (MTPs)
  • Hardware and software audio and video conference bridges
  • TelePresence MSE 800, TelePresence server, and TelePresence Conductor conferencing
  • Quality of Service (QoS) and bandwidth calculations
  • Best-Effort, IntServ, and DiffServ QoS models
  • QoS classification and marking
  • QoS policing and shaping

Who Should Attend

Network professionals who install, configure, and manage Cisco collaboration solutions.

Prerequisites

Why Global Knowledge?

Our lab environment has been customized to ensure that you gain the skills you need for single-site deployment and globalization in North America. Other training partners provide a simplistic topology with a generic HQ site and minimal implementation of the North American Numbering Plan (NANP). Our enhanced labs include:

  • A focus on the NANP
  • HQ in North America with multiple branches in North America with overlapping extensions
  • Branch offices featuring international dialing
  • Implementing a real-life variable-length on-net dial plan including:
    • Emergency dialing such as 911
    • Services dialing such as 411, 511, and 611
    • Local 7-digit and 10-digit dialing
    • NANP long-distance dialing
    • Variable-length international dialing
  • URI dialing of endpoints
  • Each student pod contains the following, independent of other pods:
    • Two Cisco 9951 SIP phones
    • Branch and PSTN phones
    • IP Communicator phones
    • Communications Manager cluster
    • Unity Connection server
    • TelePresence server
    • TelePresence conductor
    • Domain controller
    • MediaSense server
    • Cisco Expressway server(s)
    • 2911 and 2811 gateways and CUBEs
    • Fully simulated PSTN

Our next-generation Cisco collaboration platform combines the Cisco Unified Computing System (UCS) with a VMware DRS cluster, distributing the load for individual classrooms across 16 UCS B-Series blades provisioned with 1.6 TB of RAM. Taking advantage of the improved performance of the UCS environment, we can deploy additional capabilities while improving classroom performance. Our collaboration lab environment provides valuable labs that generate high interest by Cisco collaboration users:

  • Learn the basics of managing your virtual apps with our optional VMware exploration lab.
  • Deploy a CUCM VM from an OVA template and install the app in a virtual environment.

Course Outline

Lessons

Lesson 1: Cisco Unified Communications Manager Introduction

  • Describing the Role of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options
  • Performing Initial Cisco Unified Communications Manager Configuration
  • Deploying Endpoints and Users
  • Deploying IP Phone Services

Lesson 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling

  • Describing Dial Plan Components
  • Implementing Endpoint Addressing and Call Routing
  • Implementing Calling Privileges
  • Implementing Call Coverage in Cisco Unified Communications Manager

Lesson 3: Implementation of Single-Site Off-Cluster Calling

  • Analyzing Single-Site Off-Cluster Calling Requirements
  • Implementing PSTN Access Using MGCP Gateways
  • Describing Cisco IOS H.323 and SIP Gateways
  • Implementing PSTN access Using H.323 Gateways
  • Describing the Cisco Unified Border Element
  • Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
  • Using the Cisco Unified Border Element for URI Dialing
  • Describing Dial Plan Interworking

Lesson 4: Media Resources

  • Describing Media Resources in Cisco Unified Communications Manager
  • Implementing Annunciators and MOH
  • Implementing MTPs

Lesson 5: Audio and Video Conferencing

  • Describing Conferencing Devices and Their Functions
  • Implementing Conference Bridges
  • Describing Cisco TelePresence MSE 8000
  • Implementing Cisco TelePresence Server
  • Implementing Cisco TelePresence Conductor

Lesson 6: Quality of Service

  • Analyzing Quality of Service Requirements
  • Describing QoS Components and their Functions
  • Implementing Marking
  • Implementing Policing and Shaping

Labs

Discovery Labs
Discovery Lab 1: Exploring Cisco IOS Gateway Functions - Explore the Inbound Dial Peer Selection Process

Discovery Lab 2: Exploring Cisco IOS Gateway Functions - Explore the Outbound Dial Peer Selection Process

Hardware Labs
Lab 1: Remote Lab Access

Lab 2: Configuring Cisco Unified Communications Manager Initial Settings

Lab 3: Deploying Endpoints and Users

Lab 4: Implementing Endpoint Addressing and Call Routing

Lab 5: Implementing Calling Privileges

Lab 6: Implementing Call Coverage

Lab 7: Implementing PSTN Calling Using MGCP Gateways

Lab 8: Implementing PSTN Calling Using H.323 Gateways

Lab 9: Implementing PSTN Calling Using SIP Trunks through Cisco Unified Border Element

Lab 10: Using Cisco Unified Border Element for URI Dialing

Lab 11: Implementing Annunciators and MOH

Lab 12: Implementing Conference Bridges

Lab 13: Implementing Cisco TelePresence Conductor